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Need Help?

Here are some links to some of most popular help resources - hopefully you'll find your answer straight away! If not, feel free to submit the form on the right and we'll get back to you within 8 business hours (i.e within the next business day). We look forward to helping you!

All help documentation
This is a link to all our help documentation, new user tutorials, FAQs, troubleshooting guides and more.

Taking your site live
This tutorial covers how to add your own domain name, set up email and DNS settings - everything you need to take your site live.

Setting up and troubleshooting your email
For help with setting up various email clients, setting up POP email for individual users and troubleshooting email issues, take a look at this guide.

Getting started with the system
This link will help you start using the application. It will take you through a quick overview of the system features and help you with basic tasks.

Editing your "Online Business Builder" site design
If you are using one of the default templates and want to design elements such as color, font, logo and other aspects of your site's appearance, check out this article.

Sending an email campaign
Read this article if you wish to send an email campaign to your customers

Managing your eCommerce orders
Learn about eCommerce orders in the system, how to access and edit your orders.

Managing your customer database
This article covers managing your integrated customer data base

Site cancellation request
Please submit this form when to cancel a Live paid site.

Update Credit Card Details
Please submit this form when you want to change your credit card details for invoicing against an existing Live website

Support Email Form

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